How can we help?
Pick your app below or email contact@zimalify.com. We answer within one business day.
Common questions
How do I restore a purchase?
Open the app, go to Settings and tap Restore Purchases. Make sure you are signed in to the same Apple ID or Google account you bought with.
How do I cancel a subscription?
iPhone/iPad: Settings → your name → Subscriptions. Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting an app does not cancel its subscription.
How do I request a refund?
Refunds are handled by the stores. Apple: reportaproblem.apple.com. Google: Google Play refund help. If you get stuck, email us and we will help.
How do I report a bug?
Email contact@zimalify.com with the app name, your device model, OS version and the steps that cause the problem. A screenshot or screen recording helps a lot.
How do I delete my data?
Our apps store your data on your device. Deleting the app removes it. For any data you sent us by email, request deletion at contact@zimalify.com.